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SHIPPING POLICY
American Packaging delivers to customers in the San Francisco
Bay Area on our own trucks at no additional charge. �Orders outside our local
delivery area will be shipped either via UPS or LTL/Common Carrier depending
upon volume and weight.� If you have a preferred shipping method, please
notify us and we will accommodate your request to the best of our ability.
If you need to return an
item, please contact Customer Service at 510-877-9000 or by email
customerservice@amerpkg.com.�
Items that are defective will be replaced without charge. Items that were
ordered in error are subject to a restocking charge if they are returned
unused in the original packaging if they are non-custom manufactured.�
Products that were manufactured specifically at the customer�s request or
specification are not returnable nor refundable.
Please
specify if you need inside delivery when placing your order. UPS does not charge
for this service. There may be a charge when using a truck line. Orders
delivered on American Packaging trucks will be delivered inside upon request.
PRICES
American Packaging strives to maintain prices at the lowest
level. Occasionally, prices change without notice due to circumstances beyond
our control. Prices that are different than those shown, including items
without prices on the website will be confirmed prior to shipment.
Our payment terms are either COD or Net30 on accounts with
established and credit history in good standing. COD payments may be arranged
by company check or by preauthorization of charges to a credit card (VISA or
MasterCard). Any other payment arrangements must be made prior to shipment of
merchandise.� To complete an application for account, please complete this application and fax
or mail to: American Packaging, 1515 Alvarado Street, San Leandro, CA 94577.
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